Customer Service Team
We are redefining the performance standards of service in a manner that has shifted the traditional thinking of our clients. By developing software and integrating it, our company is able to communicate to our field staff and back to our customers in an instant. Expert Services is leading the industry in communication, transparency and accountability.
Expert Services provides each client with visibility across the entire inventory of assets, providing a holistic view and understanding of the operational decisions that can help expand capabilities, improve reliability and lower costs. Harvesting this data includes the monitoring and diagnostic analysis of your systems, asset lifecycle management, preventive and predictive maintenance and operational intelligence. We empower our clients with KPI driven insights to improve the efficiency of the entire facility.
More than just a performance report, Expert Services provides data analytics on every aspect of your business where we have an impact. This includes a utility tracking dashboard designed to convert building data into actionable information for benchmarking energy performance, identifying energy-saving opportunities, calculating returns on investment, and prioritizing and implementing selected measures.
Access information and make requests related to your HVAC assets from any computer, any location with an internet connection.
Our Customer Service Team Features
- Customer Contact & Support List
- Work Ticket System
- Downloadable Proposals & Reports
- Maintenance Status Board
- Repair History Dashboards
- Project Status Board
- Refrigerant Usage Logs
- Capital Plan & Financial Analysis
- Links to Building Automation Systems
- Utility Tracking GraphicalDashboard